
Count on us
when it counts.
We are here for you
At TMK TIMING, support isn’t an afterthought – it’s part of the product. We believe that the best timers deserve the best service in the industry. That’s why our global support team is ready to help you grow, solve your challenges, and get the most out of our technology.
What you can count on
Free support
We don’t charge for everyday support – whether it’s a quick question or detailed guidance by email or phone.
Quick reply guaranteed
We aim to respond quickly – typically within 24 hours on weekdays.
Custom event file setup
We guide you through building complex event files – so you learn by doing and gain confidence for future races
Open to your ideas
Your feature requests and feedback help shape the future of our technology.
Personal help
The Knowledge Base doesn't provide a fitting answer to your question? You are facing issues with your hardware or your event file in TMK Workbench V4? Feel free to contact us via email stating your customer number.